We warrant NuBall to operate and operate well for two years from date of purchase. NuBall is physically tough - you might not be able to break it if you tried. More likely is that something might happen that would cause the top of the unit (thermostat, heating coil, fan) to cease working properly. If any part fails or breaks within two years, ship the failing or broken part(s) back to us (at your own expense) and we will send you a brand-new replacement (at our expense).
For purchases directly from Salmon Creek Bowling Products at www.scbp.biz
Salmon Creek Bowling Products will accept returns for up to 30 days after purchase, on scbp.biz. The product must be returned to Salmon Creek Bowling Products, 4601 NE 12th Ct., Vancouver WA 98663, in like-new and resellable condition. What is like-new and resellable is the sole decision of Salmon Creek Bowling Products, whose decisions are immediately final. This said, Salmon Creek Bowling Products strives to be reasonable and maintain cordial customer relationships.
Units returned by mail/UPS/FedEx should be made in the original box, or similar packaging. Parts should be packed with crumpled newspaper or the like to resist colliding with each other during shipment. Returner is responsible for shipping fees to return a product. Those shipping fees will not be refunded.
Funds returned will be the purchase price of the product, sales tax if paid, and any shipping fees paid when the product was originally purchased.
For purchases made from retailers ( pro shops )
Returns to retailers are permissible entirely according to the policies of the retailer involved.